TappiPay is a QR-based payment platform that allows merchants to accept instant digital payments without traditional card machines.
Customers scan your unique TappiPay QR code using their banking app or supported payment method, enter the payment amount if needed, and complete payment instantly.
You pay a monthly fee plus a fee per transaction, based on your monthly turnover: R100 per month + 0.6% (up to R500 000), R250 per month + 0.5% (R500 000 – R2 million) or R350 per month + 0.45% (over R2 million). Cash-out and payout fees apply. See the full pricing on our Merchants page.
Payments land in your TappiPay balance straight away. Choose a daily payout and the money reaches your bank account at the end of the day, for a R1.70 payout fee (minimum payout R200).
Yes. As well as in-person QR payments, you can take online payments through a custom-built checkout on your website.
No expensive hardware is required. Merchants can use printed QR codes, display stands, or compatible devices.
Yes. TappiPay reduces fraud risks by avoiding stored card data at merchant level and using secure banking infrastructure.
Refunds can be processed through the merchant dashboard or support team, depending on your account setup.
Participating banks are ABSA, African Bank, Capitec Bank, Discovery Bank, FNB, GoTyme, Investec, Nedbank and Standard Bank.
You can sign up through the TappiPay website by completing the merchant onboarding form, via an agent or via the TappiPay Merchant Portal.
Yes. Merchants receive instant confirmation when payments are successfully completed.
TappiPay agents are individuals or partners who help onboard merchants and grow the TappiPay network.
Agents earn commission for 2 years on every merchant they sign up that trades actively through TappiPay.
Agents introduce businesses to TappiPay, explain the platform, assist with onboarding, and support merchant adoption.
Yes. Many agents operate flexibly alongside other work or business activities.
Each agent receives a unique agent code at onboarding that tracks their merchant sign-ups and commissions via the Agent Portal.
Yes. TappiPay provides branded marketing assets, QR demos, and onboarding resources.
Agents assist with basic onboarding questions, while dedicated support teams handle technical issues.
You can apply through the TappiPay website by completing the agent application process.
TappiPay is a fast and simple QR payment method that allows you to pay merchants instantly using your phone. You can pay through the TappiPay app or through WhatsApp.
You can pay via the TappiPay app, WhatsApp or e-commerce checkouts. Scan the merchant's QR code with the TappiPay app or your phone camera, or enter your ShapID/account number at an online checkout. No need to give away your card details.
No. You can use TappiPay via WhatsApp.
Yes. Payments are processed securely through trusted banking systems and no card information is shared with merchants.
No. TappiPay doesn't charge you to pay. If your bank charges a fee, we refund it as TappiCoins rewards in your TappiPay app.
You can use TappiPay at participating merchants that display the TappiPay QR code.
Payments are completed in seconds with instant confirmation.
Contact the merchant directly or reach out to TappiPay support for assistance.
Yes. You'll get a confirmation in WhatsApp or the TappiPay app, and in your banking app.
Yes, you do not need a bank card to use TappiPay, you only need a bank account.
It's quick, you never share your card details, and you approve every payment yourself in your banking app.
TappiPay Assistant
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